What Is Voice over Internet Protocol (VoIP)?

WHAT IS VOIP (VOICE OVER INTERNET PROTOCOL)?
Voice over Internet Protocol (VoIP) is a telecommunications technology that enables voice calls to be made utilizing a broadband Internet connection rather than a traditional analog phone line. Certain Voice over Internet Protocol (VoIP) services may restrict your ability to make calls just to individuals who are also using the same service. However, other VoIP providers offer the capability to make calls to individuals with telephone numbers, including local, long distance, mobile, and international numbers. In addition, many Voice over Internet Protocol (VoIP) services are limited to functioning just on a computer or a designated VoIP phone. However, alternative services enable the use of a conventional telephone by means of a VoIP adapter.
How VoIP / Internet Voice Works
VoIP services transform the sound of your speech into a digital signal, which then travels across the Internet. When making a call to a conventional phone number, the signal is transformed into a standard telephone signal prior to reaching its intended recipient. VoIP enables users to initiate phone calls using a computer, a dedicated VoIP phone, or a regular phone linked to a specialized adaptor. Furthermore, wireless "hot spots" situated in places like airports, parks, and cafés provide the opportunity to connect to the Internet and potentially utilize VoIP service without the need for physical connections.
Whether you’re a small or a large business, here are a few reasons why you should have a Voice over IP Telephone Solution from Pro-IC:
  • Save on Cost
  • Keep you old Telkom number
  • Moving Office? No problem, pick up your system and move anywhere without having to request to move you Telkom lines.
  • Full PABX functionality – Call hunting, ring groups, call transfer, digital receptionist, etc
  • Work from anywhere – Your extension will ring on your cellphone when you’re not in office!
  • Digital Receptionist
  • Free inter-branch calling
  • Multi-channel capabilities
  • Record calls automatically or at the click of a button
  • Teleconferencing and Video Conferencing
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